Privacy Policy

Last updated: June 9, 2026

Welcome to GenZFit ("we", "our", "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.genzfit.in/ (the "Website") and use our services.

By accessing or using GenZFit, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information that can identify you, such as:

  • Name
  • Email address
  • Phone number
  • Age and gender (if voluntarily provided)
  • Fitness goals and preferences
  • Account login details

b. Non-Personal Information

Information that does not directly identify you, including:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on the Website
  • Referring URLs

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Improve website performance
  • Analyze user behaviour
  • Personalize user experience
  • You can control cookies through your browser settings

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Create and manage user accounts
  • Personalize fitness content and recommendations
  • Communicate with you (updates, support, promotional content)
  • Improve our Website and services
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data only in the following cases:

  • With trusted service providers who assist in operating our Website
  • To comply with legal requirements or government requests
  • To protect our rights, users, or safety
  • In connection with a business transfer (merger, acquisition, etc.)

All third parties are required to protect your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type:

  • Account and profile information — retained for as long as your account remains active.
  • Health and fitness data (meal logs, health assessments, measurements, diet plans) — retained for as long as your account is active to provide personalized recommendations.
  • Chat and consultation data — retained for as long as your account is active.
  • Payment and subscription records — retained for the duration of your subscription and up to 7 years thereafter to comply with Indian tax and accounting laws.
  • Usage analytics and cookies — retained for up to 12 months from collection, unless cleared earlier through your browser settings.
  • Server and security logs — retained for up to 90 days for security monitoring and troubleshooting.

When you request account deletion through the app or at https://www.genzfit.in/delete-account, we permanently delete your profile, health data, chat history, diet plans, uploaded content, and associated account data. Deletion is processed promptly; complete removal from all systems may take up to 30 days.

Where required by applicable law (such as tax or fraud-prevention obligations), we may retain limited, anonymized records beyond account deletion. You may request earlier deletion of your data by contacting us, subject to any legal retention requirements.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent at any time
  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

7. Children's Privacy

GenZFit does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us so we can remove it.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Compliance with Laws

We comply with applicable data protection laws, including but not limited to:

  • Information Technology Act, 2000 (India)
  • Digital Personal Data Protection Act, 2023 (India)
  • General Data Protection Regulation (GDPR), where applicable
  • California Consumer Privacy Act (CCPA), where applicable

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: